Musaned Website: Saudi Arabia’s Official Domestic Labor Recruitment Platform by MLSD
Riyadh — The Musaned platform was launched by the Ministry of Labor and Social Development (MLSD) in Saudi Arabia. It continues to enhance transparency and trust in the domestic labor recruitment process. The website allows customers to review recruitment expenses, timelines, and penalties imposed on offices that fail to meet regulations. This ensures fair treatment for all parties.
Access Licensed Recruitment Offices and Countries
Through the Musaned website (www.musaned.gov.sa), customers can explore a comprehensive list of licensed local recruitment offices and companies across the Kingdom. The site also lists labor-exporting countries that have bilateral agreements with Saudi Arabia. This provides clarity on approved recruitment sources.
Transparent Recruitment Expenses and Process Duration
The Musaned platform publishes official recruitment costs and expected processing duration, allowing customers to compare agencies easily. Offices or companies that violate fixed prices or exceed deadlines are publicly listed with penalties and suspensions. This ensures accountability and consumer protection.
MLSD Enforcement and Field Inspections
Labor inspectors conducted over 660 field visits to recruitment offices and companies between January and April of the current year. This was reported by MLSD spokesman Khaled Abalkhail. Several offices were suspended for noncompliance, including violations of approved fees and recruitment standards.
Abalkhail emphasized that the ministry is committed to protecting customer rights and maintaining fairness in the Saudi domestic labor market.
How Customers Can Report Violations
The MLSD urges all customers to report any recruitment offices that fail to comply with official regulations. They can do this via the Musaned website or call the customer service center at 19911.
Victims of fraudulent recruitment practices can file complaints directly through these official channels to ensure swift action.
Empowering Customers and Protecting Rights
The Musaned platform helps customers:
- Review licensed recruitment offices and companies.
- Access information about worker nationalities and job categories.
- Understand domestic worker rights and employer obligations.
- Access official recruitment forms and documents.
This system ensures transparency, compliance, and protection for both domestic workers and employers throughout the recruitment process.
Avoid Unlicensed Brokers and Fraudulent Agencies
Abalkhail strongly warned customers against engaging in any transactions with unlicensed brokers or agencies that misleadingly claim to provide Musaned services. He emphasized that it is crucial for individuals to understand this. . These processes adhere to legal guidelines.
Strengthening the Saudi Labor Market
The Musaned initiative shows the ministry’s commitment to stabilizing the domestic labor market. It also focuses on controlling recruitment prices and ensuring quality service for both Saudi nationals and residents.
By promoting transparency and regulating recruitment practices, the platform strengthens trust and efficiency within the labor sector.
Visit: https://www.musaned.gov.sa
Helpline: 19911
Authority: Ministry of Labor and Social Development, Saudi Arabia
