
UAE launches consular support for Golden Visa holders
The UAE has launched the world’s first consular support package for holders abroad. This groundbreaking initiative targets UAE Golden Visa holders and their families who need immediate assistance while travelling internationally.
Golden Visa holders can now access emergency return documents in just 30 minutes through digital platforms, receive 24/7 support via a dedicated hotline, and get help during crisis situations. The program represents a major upgrade to existing UAE consular services, offering unprecedented speed and accessibility.
We’ll explore the strategic vision driving this innovative consular package UAE initiative and how it strengthens the country’s position as a global talent hub. You’ll also learn about the enhanced collaboration between government entities that makes these services possible. Finally, we’ll break down the comprehensive emergency support system and digital convenience features that set this program apart from traditional consular services worldwide.
World-First Consular Package Launches for Golden Visa Holders

30-minute return document issuance for lost or damaged passports
The UAE has unveiled a world-first consular package specifically designed for Golden Visa holders abroad, revolutionising consular services through unprecedented speed and efficiency. This groundbreaking initiative offers rapid issuance of return documents within just 30 minutes for lost or damaged passports, ensuring UAE Golden Visa holders receive immediate assistance during critical travel situations overseas.
24/7 dedicated hotline exclusively for Golden Visa holders
Central to this comprehensive UAE consular services package is a dedicated 24/7 hotline exclusively established for Golden Visa holders. This specialised support system ensures immediate response to inquiries, crises, or evacuation needs, providing Golden Visa holders with direct access to consular assistance regardless of time zones or geographic location.
Emergency evacuation and crisis response services
The Golden Visa support system includes rapid response capabilities for residents during international crises, offering comprehensive evacuation services abroad. This emergency support framework ensures that UAE visa holders are extended to critical situations, providing swift coordination and assistance when Golden Visa holders face unexpected emergencies or dangerous circumstances in foreign countries.
Complete repatriation and burial assistance services
In cases of death abroad, the consular package UAE provides complete repatriation or burial assistance services, encompassing full procedural and logistical support. This comprehensive Golden Visa emergency support ensures families receive complete assistance with all necessary arrangements, demonstrating the UAE’s commitment to supporting its Golden Visa holders through life’s most challenging circumstances.
Strategic Vision Behind the Initiative

Alignment with the UAE’s 2025 Year of Community theme
This groundbreaking consular support initiative directly reflects the visionary leadership of His Highness Sheikh Mohamed bin Zayed Al Nahyan, President of the UAE, who designated 2025 as the “Year of Community” under the transformative theme “Hand in Hand.” The UAE Golden Visa consular package exemplifies the UAE leadership’s unwavering commitment to building a cohesive, prosperous society that extends beyond geographical boundaries.
Strengthening global talent competitiveness and retention
The comprehensive consular services align strategically with leadership directives to enhance the UAE’s global talent competitiveness. By providing dedicated support systems for Golden Visa holders UAE, the initiative demonstrates the nation’s commitment to retaining exceptional professionals, investors, and innovators who contribute significantly to the country’s economic diversification and growth objectives.
Reinforcing the UAE’s position as a leading international hub
This innovative program reinforces the UAE’s standing as a premier global hub attracting talent, investors, innovators, and exceptional professionals from around the world. The consular support system positions the UAE as a forward-thinking nation that prioritises the welfare and convenience of its valued Golden Visa holders, further solidifying its reputation as an attractive destination for international talent and investment.
Enhanced Institutional Collaboration

Ministry of Foreign Affairs and ICP Partnership Integration
The UAE’s consular support initiative represents a qualitative step in strengthening institutional integration in serving Golden Visa holders. The strategic partnership between the Ministry of Foreign Affairs (MoFA) and ICP creates an integrated ecosystem that fundamentally transforms service delivery. This collaboration facilitates the lives of UAE Golden Visa holders through coordinated government operations.
Seamless Service Delivery Across Government Entities
With this partnership established, the initiative aims to deliver innovative, seamless services by integrating multiple government entities. This unified approach eliminates traditional bureaucratic barriers, ensuring UAE visa holders have access through streamlined processes. The institutional collaboration enhances the overall Golden Visa support system efficiency.
Smart and Innovative Solutions Tailored for Residents
Building on this foundation, ICP coordinates directly with MoFA to develop smart, innovative solutions specifically tailored to the unique needs of Golden Residency holders. These digital consular services represent cutting-edge technology applications designed to provide personalised support for UAE Golden Visa holders across various scenarios.
Immediate Access and Digital Convenience

App and Website-Based Return Document Requests
Golden Visa holders UAE can now access return documents for lost or damaged passports directly through the ministry’s website or mobile app. This UAE digital consular services initiative streamlines the documentation process, enabling UAE Golden Visa holders to request essential travel documents from anywhere globally without physical embassy visits.
Elimination of Time-Consuming Embassy Visits
The digital platform eliminates the traditional requirement for Golden Visa holders UAE to visit embassies when passports are lost abroad. This UAE consular services enhancement significantly reduces bureaucratic delays and travel inconveniences, allowing Golden Visa support system users to handle emergencies remotely while maintaining their international mobility.
Swift Re-Entry Process for UAE Residents Abroad
UAE residency visa services now enable rapid re-entry through digital return document requests. Golden Visa holders can expedite their return to the UAE by accessing the consular package UAE services online, ensuring minimal disruption to their business and personal commitments while abroad.
Comprehensive Emergency Support System

Round-the-clock crisis response coordination
The UAE has established a dedicated hotline that operates 24/7 exclusively for Golden Visa holders, providing immediate assistance for inquiries, crises, or evacuation needs. This round-the-clock service ensures that UAE Golden Visa holders receive priority support regardless of time zones or emergency circumstances.
Disaster zone and conflict area assistance
The specialised hotline streamlines crisis response coordination specifically in disaster zones or conflict settings, enabling rapid deployment of consular services. Golden Visa holders UAE can access immediate assistance when caught in dangerous situations, with the consular support system coordinating directly with UAE missions abroad to facilitate swift responses.
Family support during medical emergencies and death abroad
The comprehensive UAE consular services extend crucial support to Golden Visa emergency support cases involving medical crises and death abroad. When Golden Visa holders pass away outside the UAE, the ministry provides essential repatriation or burial support services, while simultaneously assisting families in arranging final rites and navigating complex international procedures during their most difficult times.
Implementation and Accessibility Details

Immediate rollout to all Golden Visa holders
The ministry has commenced immediate deployment of the comprehensive consular package to all Golden Visa holders UAE-wide, ensuring seamless access to enhanced support services without delays or administrative barriers.
Direct hotline access via +971 2 493 1133
UAE Golden Visa holders now benefit from dedicated 24/7 urgent assistance through the MoFA Call Centre hotline at +971 2 493 1133. This direct communication channel provides immediate access to consular services, ensuring the Golden Visa support system’s availability around the clock for critical situations and inquiries.
Integration with UAE missions worldwide for coordinated support
The UAE consular services framework operates through strategic coordination with UAE missions abroad, delivering comprehensive emergency and crisis support. This integrated approach ensures Golden Visa emergency support reaches holders globally, maintaining safety standards and providing necessary assistance through established diplomatic networks worldwide.

The UAE’s launch of world-first consular services for Golden Visa holders represents a transformative leap in government service delivery, combining strategic institutional collaboration with cutting-edge digital convenience. From 30-minute return document issuance to 24/7 dedicated hotlines and comprehensive emergency support, this initiative demonstrates the nation’s unwavering commitment to its global talent community. The seamless integration between the Ministry of Foreign Affairs and the Federal Authority for Identity, Citizenship, Customs and Port Security creates an unprecedented safety net for residents abroad.
This groundbreaking package reinforces the UAE’s position as a global hub that genuinely values and protects its diverse community of investors, innovators, and exceptional professionals. Golden Visa holders can now travel with confidence, knowing that world-class consular support is just a phone call or app click away. As the UAE continues to attract top global talent, initiatives like these set new international standards for resident care and demonstrate why the nation remains a premier destination for those seeking both opportunity and security.