MoHRE Fines 40 Domestic Worker Recruitment Offices Across The UAE For 140 Legal Violations In The First Half Of 2025
The Ministry of Human Resources and Emiratisation (MoHRE) announced penalties for 40 Domestic Worker Recruitment Offices in the UAE. These penalties were issued during the first half of 2025. Administrative and financial legal measures were taken against them. This followed the confirmation of approximately 140 violations of the Labor Law about Domestic Workers and its Implementing Regulations.
The Ministry asserted that it would show no leniency with any Domestic Worker Recruitment Office. This applies to offices proven to have committed legal or administrative violations and transgressions. It clarified that repeated violations by said Offices lead to strict penalties. Non-compliance with the legal regulations governing their operations results in more severe penalties. These penalties include cancellation of their licenses.
MoHRE provided a press statement. It explained that it continuously monitors the operations of Domestic Worker Recruitment Offices in the UAE. This is part of its efforts. These efforts aim to sustain labor market regulations. They also enhance these Offices’ competitiveness and leadership. Additionally, MoHRE responds promptly to employer and family complaints about their work. These objectives are achieved through the efficient application of field-based and digital monitoring systems. These systems flag and contain violations. They guarantee strict compliance among these Offices with the legislation regulating their work.
The Ministry indicated that most recorded violations occurred because there was a failure to refund all of the recruitment fees. Some violations were due to only partial refunds being issued. Employers were not refunded within the specified period. This period is two weeks from the date the Domestic Worker was brought back to the recruitment office. It is also from when the domestic worker was reported to have stopped working. Infringements also included non-compliance with displaying Ministry-approved service package prices clearly to clients.
MoHRE affirmed that its inspection and monitoring system was fully prepared to deal with transgressions and violations. It does so seriously, firmly, and transparently. MoHRE is committed to listening to feedback and complaints from employers about Domestic Worker Recruitment Offices. It urged customers to communicate with the Ministry. They should report any negative practices by these Offices through the dedicated digital channels and platforms. Customers can also report by calling the Labor Claims and Advisory Call Center at 80084.
The Ministry also urged customers to make sure they deal only with licensed Domestic Worker Recruitment Offices in the UAE. This will help them avoid exposure to any negative practices. It commended the majority of these Offices for their commitment to providing pioneering and competitive services. They offer diverse options and packages that meet various needs. These are provided at reasonable prices and follow the governing laws and regulations. This contributes to enhancing their competitiveness and growth. It also ensures the leadership of the Domestic Worker services sector in the UAE.
The Ministry of Human Resources and Emiratisation highlighted that customers can view the list of licensed Domestic Worker Recruitment Offices. This list is available on its official website. Visit www.mohre.gov.ae to access it. This ensures their rights are protected and they gain from the advantages these offices offer.
