Singapore Domestic Helper Requirements and Hiring Process Explained

Looking to hire a domestic helper in Singapore? Whether it’s your first time navigating this process or you’ve done it before, understanding the requirements and steps involved can save you time, money, and avoid possible headaches later on.

In this guide, we break down everything you need to know about hiring a foreign domestic worker (FDW) in Singapore—from employer eligibility to helper qualifications, and all the in-betweens. Let’s dive in.

Why Hiring a Domestic Helper in Singapore Is So Common

In a city that never slows down, managing work, family, and home responsibilities can be a real juggling act. That’s why many families in Singapore choose to hire domestic helpers. They’re a valuable part of many households—helping with cleaning, cooking, childcare, and caring for elderly family members.

But before you bring someone on board, there are a few important rules and steps you’ve got to follow.

Who Can Hire a Domestic Helper in Singapore?

Not just anyone can hire a helper in Singapore. The Ministry of Manpower (MOM) has strict but sensible rules in place to ensure both employers and domestic helpers are protected.

To be eligible, you must:

• Be at least 21 years old
• Be mentally and financially stable enough to handle the responsibilities of employing a helper
• Be a Singaporean, Permanent Resident, or expatriate with a valid pass

MOM usually looks at your income to determine whether you can afford to hire a helper. If your income documents aren’t available, they might assess based on savings or supported declarations.

Do You Need to Attend an Orientation?

Yes—especially if this is your first time. First-time employers are required to complete the Employer Orientation Programme (EOP), which covers the responsibilities and rules of hiring a helper.

You can take this course online or attend a classroom session. Either way, it only takes a few hours but provides loads of valuable information you’ll wish you knew sooner!

Requirements for the Domestic Helper

Not just anyone can work as a domestic helper in Singapore. Helpers must meet certain criteria in order to be eligible for work here.

Here’s what your future helper must have:

• Be a female aged 23 to 50 years old at the time of application
• Come from an approved source country (e.g., Indonesia, the Philippines, Myanmar, etc.)
• Have completed at least eight years of formal education
• Be medically certified and fit to work

Many helpers also need to pass a Settling-In Programme (SIP) if it’s their first time working in Singapore. This programme teaches basic safety and Singaporean work culture to help them transition smoothly.

The Hiring Process: Step-by-Step

Hiring a domestic helper might seem complicated at first glance, but let’s break it down into simple, manageable steps:

1. Choose to Hire Directly or Through an Agency

You can hire a helper on your own or go through a maid agency.

Direct hiring might save costs, especially if you’re re-employing someone you know or getting help through a trusted recommendation.

Using an agency might be a better option if you need assistance with matching, paperwork, and training. Just make sure it’s a licensed agency registered with MOM.

2. Apply for a Work Permit

You’ll need to submit an application for the helper’s Work Permit through the MOM portal. Once it’s approved, you’ll receive an in-principle approval (IPA) letter that allows your helper to enter Singapore.

3. Prepare for Arrival and Settling In

Make sure your helper has a comfortable place to stay and all essential supplies. It’s a good idea to keep open communication from day one—this sets the tone for a healthy working relationship.

If it’s her first time, don’t forget to register her for the Settling-In Programme upon arrival.

4. Medical Examination and Work Permit Thumbprint

Within 14 days of arrival, the helper must undergo a medical check-up. She’ll also need to get her fingerprints and photo taken for her Work Permit at a MOM services centre.

5. Sign the Employment Contract

This ensures both of you are on the same page regarding salary, rest days, job scope, and more.

While there’s no set template by MOM, using a standard contract (especially one recognised by source countries like the Philippines) is highly recommended.

6. Purchase Insurance and Provide Security Bond

This part is crucial.

As an employer, you must:

• Buy medical insurance and personal accident insurance with suitable coverage
• Provide a $5,000 security bond if your helper is not from Malaysia

Some agencies or insurers may offer bond insurance packages to help ease this financial burden.

7. Give Her Time to Rest and Adjust

By law, helpers are entitled to at least one rest day per week—from 1 January 2023 onwards. If your helper agrees to forgo a rest day, you must offer compensation instead.

Common Questions About Hiring a Helper

Do I need to pay for her air ticket?

Yes. Employers are responsible for the helper’s travel expenses to and from her home country, especially at the beginning and end of service.

How long is her contract?

Usually, the standard contract lasts for two years. But you’re allowed to renew it if both parties are happy to continue.

Can I change helpers if things don’t work out?

If the working relationship isn’t a good match, you can legally terminate the Work Permit or transfer employment, but make sure to follow the MOM procedures fairly for both sides.

Tips for a Smooth Employer-Helper Relationship

Treating your helper with fairness and respect can make a big difference. Remember, she’s living away from her home and family, often for long stretches.

Here are a few tips to build a better relationship:

• Communicate openly and clearly
• Set expectations and be consistent
• Give training and time to learn new routines
• Respect her rest days and privacy

A happy helper usually means a happier, more efficient home.

In Summary

Hiring a foreign domestic helper in Singapore involves more than just finding the right person. It’s about understanding the legal requirements, ensuring your helper is properly supported, and treating her with dignity.

With the right preparation and a respectful mindset, having a domestic helper can truly make life easier and more rewarding for your family.

Thinking of hiring a helper soon?

Start by checking in with a licensed agency or doing your homework on direct hiring. Trust us—it’s worth putting in the time now to ensure a smooth, safe, and stress-free experience later.

Stay informed, be kind, and build a household that works together.

Need more help navigating your hiring journey? Leave us a question in the comments, and we’ll do our best to assist!